Media - Internet

Despite being the most popular website in America, consumers don’t like Facebook, according to the 2010 American Customer Satisfaction Index (ACSI) E-Business Report, produced in partnership with ForeSee Results. Facebook scored 64 on the ACSI’s 100-point scale, which puts its satisfaction even lower than IRS e-filers. This puts Facebook in the bottom 5 per cent of all measured private sector...

All 18 Journal Register Co dailies in the US published a print newspaper and website content on Sunday July 4 using only free tools available on the Internet, according to Editor & Publisher. The Independence Day editions were the next step in Journal Register’s “Ben Franklin Project,” which began in April when a small daily and a weekly produced newspapers using free social media tools to...

Even the top 60 citizen websites and bloggers are not filling the information shortfall that has resulted from cutbacks in traditional media, say US researchers. "While many of the blogs and citizen journalism sites have done very interesting and positive things, they are not even close to providing the level of coverage that even financially stressed news organizations do today," said Margaret...

Finland has become the first country in the world to make broadband a legal right for every citizen. From July 1 every Finn will have the right to access to a 1Mbps (megabit per second) broadband connection, says a BBC report. Finland has vowed to connect everyone to a 100Mbps connection by 2015. In the UK the government has promised a minimum connection of at least 2Mbps to all homes by 2012 but...

Internet giant Google is planning to roll out a payment platform for newspapers that would allow them to charge for content online. The Google plan, which was revealed by the Nieman Journalism Lab, was elaborated in a document that company sent to the Newspaper Association of America (NAA) in response to a request for paid-content proposals that the association sent to several technology companies...

The Associated Press (AP) will create a news registry that will tag and track all AP content online to assure compliance with terms of use. The system will register key identifying information about each piece of content that AP distributes as well as the terms of use of that content, and employ a built-in beacon to notify AP about how the content is used. "What we are building here is a way for...

Google has eliminated an experimental feature that allowed people quoted in articles in Google News to post comments on those articles, the New York Times has reported. [ Link] People in the news media were intrigued by the idea of giving article subjects the power to comment, and the idea drew considerable coverage. But the feature never got a lot of use — the company declined to provide numbers...

Four nonprofit groups devoted to investigative journalism will have their work distributed by the Associated Press (AP), the agency announced on Saturday. The New York Times reported: [ Link] Starting on July 1, the A.P. will deliver work by the Center for Public Integrity, the Investigative Reporting Workshop at American University, the Center for Investigative Reporting, and ProPublica to the 1...

A new website has been launched which promotes the concept of the "entrepreneurial journalist." Founded by a veteran of traditional media, Lewis Dvorkin, True/Slant wants its writers to be more than just a name and a mug shot. The name True/Slant is meant to convey the way news is delivered to the website's audience by knowledgeable and experienced contributors seeking the truth, while honestly...

The Iinternet has now surpassed all other media except television as an outlet for national and international news in the US, says a new report from the Pew Research Center for the People & the Press. Currently, 40 per cent say they get most of their news about national and international issues from the Internet, up from just 24 per cent in September 2007. For the first time in a Pew survey, more...